Our Return Policy:

 

Tenacious Butterfly Journals and Journal boxes are Final Sale.  However, if you receive a damaged shipment, please contact our customer service department within 3 business days at: thetenaciousbutterfly@ gmail.com

 

All clothing merchandise must be returned in its original condition within 7 business days.  We accept on-line returns for on-line credit. All returns must be issued as credit to the original form of payment.  All damaged merchandise must be reported within 7 days of receiving the merchandise or it cannot be returned.

 

All items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.

If any returns do not meet these requirements, you will be contacted, and the items will be returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage. 

 

If you have any questions regarding our return policy, please contact our customer service department at: thetenaciousbutterfly@gmail.com.

 

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